Trade-In Terms

These terms require review and completion by the business before launch. Values marked with brackets are placeholders.

1. Submission is not an offer

Submitting product details does not create an offer, a contract, or any obligation on either party. We may decline any product for any reason.

2. Conditional valuation

Any figure provided before we receive the product is conditional and based solely on the description and images you supply. It is not a binding offer.

3. Inspection

Final valuation is determined after physical inspection. Where the product materially differs from your description, the valuation will change.

4. If you reject the revised valuation

You may decline the revised figure. In that case the product is returned to you and return shipping is [TRADE_IN_RETURN_SHIPPING].

5. Transfer of ownership

Ownership transfers to Restore Assist only when the final valuation has been accepted by you and settlement has been issued. Until that point the product remains yours.

6. Your warranties to us

By submitting a product you confirm that you are its lawful owner, that it is not subject to any finance agreement or third-party claim, and that it has not been reported lost or stolen.

7. Data on the product

You are responsible for removing personal data from any product before sending it. Our handling of residual data is [DATA_WIPE_POLICY].

8. Settlement

Settlement is issued by [SETTLEMENT_METHOD] within [SETTLEMENT_TIMEFRAME] of the valuation being accepted.

9. Business details

Trade-ins are handled by James Ernest Ecom Holdings LLC, 325 Bannermans Mill Rd, Richlands, NC 28574, USA.