Support

Repair technician working on an electronic device at a bench
When Repair Makes More Sense Than Replacement
How we think about whether a product is worth fixing — including the cases where it plainly isn't. Read more...
Retro style radio receivers on a shelf
Radio Won't Turn On, Won't Tune, or Has No Sound
Almost every radio complaint sorts into power, signal, or setting. Working out which one you have is most of the fix. Read more...
Rooftop television and radio antennas against the sky
Why Antenna Reception Is Weak — and What Actually Fixes It
A new antenna fixes nothing if the real problem is the cable, the aim, or a splitter. Here is how to work through the reception path. Read more...
Car radio display lit in a darkened dashboard
What "Check Antenna" Means on Compatible SiriusXM Equipment
A Check Antenna message points at the antenna, its cable, its connector or its placement — and rarely at the radio itself. Read more...
Vacuum cleaner and hose on a tiled floor
Dyson Losing Suction: Where the Airflow Goes
Suction loss is almost always a restriction somewhere in the airflow path. Here is how to find it without taking anything apart. Read more...
Person handling a cordless vacuum cleaner unit
Dyson Not Charging: Common Causes
If your Dyson won't charge, the cause is often the charger, the dock, the outlet or temperature rather than the battery itself. Read more...
Cordless vacuum cleaner head resting on a wooden floor
Dyson Won't Turn On: What to Check First
A Dyson that won't power on is usually a charge, contact or safety cut-out issue rather than a dead machine. Here is what to check, in order. Read more...