We repair and refurbish products, so it would be easy to answer this question in our own favour. We would rather set out how the comparison actually works, including when the answer is that you should not spend money with us.
What pushes toward repair
- The fault is a single, identifiable, replaceable component
- The rest of the product is in good condition and has been looked after
- It is a model where parts are realistically obtainable
- The repair cost is a modest fraction of a comparable replacement
- You already own accessories and attachments that fit it
What pushes toward replacement
- Several things are failing at once, which usually indicates general wear rather than one fault
- The repair approaches the cost of a refurbished equivalent
- The product has had repeated repairs already
- Parts for the model are genuinely difficult to source
- There is corrosion, liquid damage or physical damage to the housing
The case people miss
Sometimes the right answer is neither. If a product has a worn battery but you use it lightly and it still does what you need, doing nothing is a legitimate option. We will tell you that where it applies.
What we cannot tell you over the phone
An exact repair price. That needs the product in front of a technician. What we can tell you is whether the symptoms sound economically repairable and whether it is worth the shipping to find out.
Still stuck?
Describe what you have and what it is doing. We will give you the straight comparison.